Shipping Policy
Last updated: October 20, 2026
trysmart Store Order & Shipping Policy
Welcome to trysmart Store, where every order is packed and shipped with genuine care. Our order and shipping guidelines are built to give you complete peace of mind at every stage of your purchase, from the moment you check out to the day your package arrives at your door.
Order Processing
Each order you place with trysmart Store receives our immediate attention. We process every order within 1–2 business days (Monday through Friday, excluding federal holidays). Orders submitted before 2:00 PM Eastern Time are typically dispatched the same business day. As soon as your order leaves our facility, we will send you a confirmation email with a unique tracking number so you can monitor your shipment's progress in real time.
Domestic Shipping (United States)
We provide multiple shipping options to fit your schedule. Delivery timelines begin once your order has been dispatched from our facility.
| Method | Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 7–12 business days | $5.99 USD |
| Expedited Shipping | 2–3 business days | $14.99 USD |
| Overnight Shipping | Next business day | $29.99 USD |
| Free Standard | 7–12 business days | FREE |
Please note that delivery estimates are calculated in business days and may be longer during high-volume periods such as holidays or severe weather events.
International Shipping
trysmart Store proudly ships to Canada, the United Kingdom, Australia, and select European Union countries. International orders are typically delivered within 7–14 business days after dispatch. Please be aware that any import duties, customs fees, or local taxes are the responsibility of the recipient and are not included in the purchase price or shipping cost.
Order Tracking
We believe in full transparency. A tracking number will be emailed to you as soon as your order is dispatched. If you haven't seen an update within 3 business days of receiving your order confirmation, please reach out to our customer support team for assistance.
Address Changes
If you need to update your shipping address, please notify us within 1 hour of placing your order by emailing us with your order number. While we will do our best to accommodate changes made after that window, we cannot guarantee that the address can be modified once the order enters processing.
Questions? service@trysmart.shop or 16463914740
Mon – Fri, 9:00 AM – 6:00 PM EST